How To Fix /PLMI/CR_BO017 - You are not authorized to view change records

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/CR_BO -

• Message number: 017

• Message text: You are not authorized to view change records

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/CR_BO017 - You are not authorized to view change records ?

  The SAP error message /PLMI/CR_BO017 indicates that a user does not have the necessary authorization to view change records in the system. This typically occurs in the context of SAP's Change Request Management (ChaRM) or similar modules where access to change records is restricted based on user roles and authorizations.
  Cause:
  
  Authorization Issues: The user lacks the required authorization object to view change records. This could be due to missing roles or insufficient permissions assigned to the user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or object.
  Profile Restrictions: The user’s profile may have restrictions that prevent access to certain data or transactions.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for viewing change records.
  
  
  
  Review Authorization Objects:
  
  The relevant authorization object for viewing change records is typically S_TCODE (Transaction Code) and possibly others related to the specific module (e.g., S_PLMI_CRM for Change Request Management).
  Use transaction SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what is missing.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the roles or create a new role that includes the required authorizations.
  Use transaction PFCG (Role Maintenance) to adjust the roles and add the necessary authorization objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on authorization objects and roles related to Change Request Management.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional guidance on authorization problems.
  Training: Consider training for users on how to manage their authorizations and understand the role-based access control in SAP.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message /PLMI/CR_BO017.