How To Fix /PLMB/UGRP_UGRP021 - User group &1&2&3 cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMB/UGRP_UGRP -

• Message number: 021

• Message text: User group &1&2&3 cannot be locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMB/UGRP_UGRP021 - User group &1&2&3 cannot be locked ?

  The SAP error message /PLMB/UGRP_UGRP021 indicates that a user group cannot be locked. This error typically arises in the context of user group management within the SAP system, particularly in the PLM (Product Lifecycle Management) module.
  Cause:
  The error can occur due to several reasons:
  
  User Group Already Locked: The user group you are trying to lock is already locked by another user or process.
  Insufficient Authorizations: The user attempting to lock the group may not have the necessary authorizations to perform this action.
  System Issues: There may be underlying system issues or inconsistencies that prevent the locking of the user group.
  Database Locking: There could be a database-level lock that is preventing the operation.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Lock Status:
  
  Use transaction code SM12 to check if the user group is currently locked by another user. If it is, you may need to wait until the lock is released or contact the user who has locked it.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to lock user groups. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  
  
  
  Check for System Issues:
  
  Look for any system messages or logs that might indicate a broader issue affecting user group management. You can check transaction codes like SM21 (System Log) for any relevant error messages.
  
  
  
  Database Locks:
  
  If you suspect a database lock, you may need to investigate further using transaction SM12 to identify and resolve any locks that may be affecting the user group.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to user group management in PLM for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the actions leading up to the error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: View system logs for error messages.
  SU53: Check authorization issues after an error occurs.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.