How To Fix /PLMB/UGRP_UGRP020 - User group &1&2&3 is locked by &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMB/UGRP_UGRP -

• Message number: 020

• Message text: User group &1&2&3 is locked by &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMB/UGRP_UGRP020 - User group &1&2&3 is locked by &4 ?

  The SAP error message /PLMB/UGRP_UGRP020 indicates that a user group is locked by a specific user. This typically occurs in the context of user group management within the SAP system, particularly in the PLM (Product Lifecycle Management) module.
  Cause:
  The error message is triggered when an attempt is made to access or modify a user group that is currently locked by another user. This locking mechanism is in place to prevent concurrent modifications that could lead to data inconsistencies.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the Locking User: The error message provides the user ID of the person who has locked the user group. You can check with that user to see if they are still working on the user group.
  
  
  Wait for Release: If the locking user is actively working on the user group, you may need to wait until they finish their task and release the lock.
  
  
  Unlock the User Group: If the locking user is no longer available (e.g., they have logged off or are not responding), you may need to unlock the user group. This can typically be done by a system administrator using transaction code SM12 (for lock entries) to find and delete the lock entry associated with the user group.
  
  
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check if there are any background processes that might be using the user group.
  
  
  Review User Group Configuration: Ensure that the user group configuration is correct and that there are no issues that might cause it to be locked unnecessarily.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SU01: To manage user accounts and check user statuses.
  
  
  
  User Group Management: Understanding how user groups are managed in SAP PLM can help prevent future locking issues. Ensure that users are trained on proper procedures for accessing and modifying user groups.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to user group locking in your version of SAP.
  
  
  System Logs: Review system logs for any additional information that might help diagnose the issue.
  
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.