How To Fix PLM_QUEST030 - Enter a role before the sort number is assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_QUEST - Messages Specific to Questions

• Message number: 030

• Message text: Enter a role before the sort number is assigned

What causes this issue?

You entered a value in a sort field before selecting a role. A role
must, however, be specified before sorting.

System Response

The sort number has been reset by the system.

How to fix this error?

Select a role first, and then enter the required sort number.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_QUEST030 - Enter a role before the sort number is assigned ?

  The SAP error message PLM_QUEST030 typically occurs in the context of SAP Product Lifecycle Management (PLM) when a user attempts to assign a sort number to a question or item without first specifying a role. This error is often encountered in the context of managing questions or tasks within the PLM module.
  Cause:
  The error is triggered because the system requires a role to be defined before a sort number can be assigned. This is a validation check to ensure that the sort number is associated with a specific role, which is necessary for proper categorization and management of questions or tasks.
  Solution:
  To resolve the error, follow these steps:
  
  
  Define a Role: Before assigning a sort number, ensure that you have defined a role for the question or item you are working with. This can typically be done in the relevant configuration or master data settings within the PLM module.
  
  
  Assign the Role: Once the role is defined, go back to the question or item and assign the appropriate role.
  
  
  Assign the Sort Number: After the role has been assigned, you should now be able to assign the sort number without encountering the error.
  
  
  Check User Permissions: Ensure that you have the necessary permissions to assign roles and sort numbers. If you do not have the required access, contact your SAP administrator.
  
  
  Consult Documentation: If you are unsure about the roles or how to assign them, refer to the SAP documentation or help resources specific to your version of PLM.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error message.
  User Training: Ensure that users are trained on the proper procedures for managing roles and sort numbers within the PLM module to prevent this error from occurring in the future.
  System Configuration: Review the system configuration settings related to roles and sort numbers to ensure they are set up correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP PLM for further assistance.