How To Fix PLM_AUDIT_STATUS013 - Completion not possible due to open corrective and preventive actions

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT_STATUS - Audit: Messages About Status Management

• Message number: 013

• Message text: Completion not possible due to open corrective and preventive actions

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT_STATUS013 - Completion not possible due to open corrective and preventive actions ?

  The SAP error message PLM_AUDIT_STATUS013 indicates that a completion action cannot be performed because there are open corrective and preventive actions (CAPAs) associated with the audit or process in question. This is a common issue in SAP's Product Lifecycle Management (PLM) module, particularly in the context of audits and quality management.
  Cause:
  The error occurs when:
  
  There are outstanding corrective actions (CAPAs) that need to be addressed before the audit or process can be marked as complete.
  The system is designed to ensure that all identified issues are resolved before finalizing the audit status, which is a part of maintaining quality and compliance standards.
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Identify Open CAPAs:
  
  Navigate to the relevant audit or process in SAP.
  Check for any open corrective and preventive actions linked to the audit. This can typically be done through the audit management or quality management transaction codes.
  
  
  
  Review and Address CAPAs:
  
  Review the details of each open CAPA to understand the required actions.
  Ensure that all necessary corrective actions are taken, documented, and closed in the system.
  
  
  
  Close CAPAs:
  
  Once the actions have been completed, update the status of the CAPAs to "Closed" or "Completed" in the system.
  Ensure that all documentation related to the CAPAs is properly recorded.
  
  
  
  Re-attempt Completion:
  
  After all CAPAs are closed, attempt to complete the audit or process again.
  The error message should no longer appear if all conditions are met.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  QA32: For managing quality notifications.
  QM01: For creating quality notifications.
  PLM_AUDIT: For managing audits.
  
  
  
  Documentation: Ensure that all actions taken are well-documented for compliance and future reference.
  
  
  User Roles: Make sure you have the necessary permissions to view and modify CAPAs and audit statuses.
  
  
  Training: If you are frequently encountering this issue, consider additional training on SAP PLM and quality management processes to better understand how to manage CAPAs effectively.
  
  
  By following these steps, you should be able to resolve the PLM_AUDIT_STATUS013 error and successfully complete your audit or process in SAP.