How To Fix PLM_AUDIT_APPL092 - Corrective/preventive action &1 cannot be deleted (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT_APPL - Audit Application

• Message number: 092

• Message text: Corrective/preventive action &1 cannot be deleted (&2)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check if the status of the corrective/preventive action does not allow
deleting and if the action is being processed by another user.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT_APPL092 - Corrective/preventive action &1 cannot be deleted (&2) ?

  The SAP error message PLM_AUDIT_APPL092 indicates that a corrective or preventive action (CAPA) cannot be deleted due to certain constraints or conditions. This error typically arises in the context of the SAP Product Lifecycle Management (PLM) module, particularly when dealing with audit management or quality management processes.
  Cause:
  The error message can be triggered by several factors, including but not limited to:
  
  Status Restrictions: The corrective or preventive action may be in a status that does not allow deletion (e.g., it may be completed, approved, or in use).
  Dependencies: There may be other objects or processes that are dependent on the corrective or preventive action, preventing its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the corrective or preventive action.
  Data Integrity Constraints: The system may have integrity checks that prevent deletion to maintain data consistency.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Status: Verify the status of the corrective or preventive action. If it is in a status that does not allow deletion, you may need to change its status first (e.g., set it to "Draft" or "Inactive").
  
  
  Review Dependencies: Investigate if there are any linked objects or processes that depend on the corrective or preventive action. You may need to address these dependencies before attempting to delete.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to delete the corrective or preventive action. If not, contact your SAP administrator to obtain the required permissions.
  
  
  Consult Documentation: Review SAP documentation or help resources related to the specific module you are working with for any additional constraints or guidelines regarding deletion.
  
  
  Use Transaction Codes: If applicable, use transaction codes like CVE1 (for corrective actions) or CVE2 (for preventive actions) to manage the actions and check their details.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Manuals: Refer to user manuals or training materials for the PLM module to understand the lifecycle and management of corrective and preventive actions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.