How To Fix PLM_AUDIT401 - Internal error occurred when reading audit questions

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT - PLM Audit Management: Audit Specific Messages

• Message number: 401

• Message text: Internal error occurred when reading audit questions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT401 - Internal error occurred when reading audit questions ?

  The SAP error message PLM_AUDIT401, which states "Internal error occurred when reading audit questions," typically indicates an issue within the SAP system related to the audit management functionality. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or corrupted data in the audit question records or related tables.
  Configuration Issues: Incorrect configuration settings in the audit management module could lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the audit questions.
  System Bugs: There could be a bug in the SAP version you are using that affects the audit management functionality.
  Database Issues: Problems with the database, such as locks or corruption, could also lead to this error.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Verify the integrity of the audit question data in the relevant tables. Look for any missing or inconsistent entries.
  Use transaction codes like SE11 (Data Dictionary) to check the structure and contents of the relevant tables.
  
  
  
  Review Configuration:
  
  Ensure that the audit management module is correctly configured. Check the settings in the SPRO (SAP Project Reference Object) configuration.
  Consult the documentation or a functional consultant to ensure that all necessary configurations are in place.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access audit questions. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Database Check:
  
  If you suspect database issues, work with your database administrator to check for locks, performance issues, or corruption.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SLG1 (Application Log), and SU53 (Authorization Check).
  Documentation: Review SAP documentation related to audit management for best practices and troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the PLM_AUDIT401 error in your SAP system.