How To Fix PLM_AUDIT191 - Signature failed, status is not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT - PLM Audit Management: Audit Specific Messages

• Message number: 191

• Message text: Signature failed, status is not changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT191 - Signature failed, status is not changed ?

  The SAP error message PLM_AUDIT191 with the description "Signature failed, status is not changed" typically occurs in the context of document management and audit trails within SAP PLM (Product Lifecycle Management). This error indicates that there was an issue with the digital signature process, which is crucial for maintaining the integrity and authenticity of documents.
  Causes:
  
  Invalid Signature: The digital signature applied to the document may be invalid or corrupted.
  Certificate Issues: The certificate used for signing may have expired, been revoked, or is not trusted by the system.
  Configuration Issues: There may be misconfigurations in the digital signature settings within SAP.
  Document Status: The document may be in a status that does not allow for signing or changing the status.
  User Authorization: The user attempting to sign the document may not have the necessary authorizations.
  
  Solutions:
  
  Check Signature Validity: Verify that the digital signature is valid and has not been tampered with. You can do this by checking the signature properties in the document.
  Review Certificates: Ensure that the signing certificate is valid, not expired, and properly installed in the SAP system. If necessary, update or renew the certificate.
  Configuration Review: Check the configuration settings for digital signatures in SAP PLM. Ensure that all necessary parameters are correctly set.
  Document Status: Confirm that the document is in a status that allows for signing. If the document is locked or in a status that prohibits changes, you may need to change its status first.
  User Authorization: Ensure that the user has the appropriate authorizations to perform the signing action. You may need to consult with your SAP security team to verify user roles and permissions.
  Log Analysis: Check the system logs for any additional error messages or warnings that could provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Documentation: Review the SAP documentation related to digital signatures and document management in PLM for best practices and troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  By following these steps, you should be able to diagnose and resolve the PLM_AUDIT191 error in your SAP system.