How To Fix PLM_AUDIT064 - It was not possible to determine a rating for the audit

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT - PLM Audit Management: Audit Specific Messages

• Message number: 064

• Message text: It was not possible to determine a rating for the audit

What causes this issue?

The system could not determine a rating when valuating the audit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing for the rating profile, check whether or not the rating
can be determined on the basis of the calculated degree of fulfillment
for the audit.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT064 - It was not possible to determine a rating for the audit ?

  The SAP error message PLM_AUDIT064, which states "It was not possible to determine a rating for the audit," typically occurs in the context of the SAP Product Lifecycle Management (PLM) module, particularly when dealing with audits and assessments.
  Cause:
  This error can arise due to several reasons, including:
  
  
  Missing or Incomplete Data: The audit may lack necessary data or parameters required to calculate a rating. This could include missing criteria, incomplete audit records, or insufficient scoring data.
  
  
  Configuration Issues: There may be issues with the configuration of the audit rating system in SAP. This could involve incorrect settings in the audit rating criteria or the scoring model.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the data required for determining the audit rating.
  
  
  System Errors: There could be underlying system errors or bugs that prevent the rating from being calculated.
  
  
  Solution:
  To resolve the PLM_AUDIT064 error, consider the following steps:
  
  
  Check Audit Data: Review the audit data to ensure that all required fields and criteria are filled out correctly. Make sure that all necessary information is complete and accurate.
  
  
  Review Configuration: Verify the configuration settings for the audit rating system. Ensure that the rating criteria and scoring models are set up correctly in the system.
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to access the audit data and perform the necessary actions. You may need to consult with your SAP security team to verify this.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue. This can help identify if there are any underlying system problems.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the audit rating process and any known issues related to this error message.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to the audit functionality.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in the audit process are adequately trained and have access to the necessary documentation to understand the audit rating process.
  
  By following these steps, you should be able to identify and resolve the issue causing the PLM_AUDIT064 error in your SAP system.