How To Fix /PICM/UI154 - E-mail not sent; business partner &1 is centrally locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 154

• Message text: E-mail not sent; business partner &1 is centrally locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI154 - E-mail not sent; business partner &1 is centrally locked ?

  The SAP error message /PICM/UI154 E-mail not sent; business partner &1 is centrally locked indicates that the system is unable to send an email because the business partner (BP) specified in the error message is locked in the central system. This typically occurs in scenarios where the business partner is being used in a process that requires email communication, such as notifications or alerts.
  Cause:
  
  
  Business Partner Locking: The business partner is locked in the central system, which can happen for various reasons, such as:
  
  The business partner is being edited or updated.
  The business partner is marked as inactive or blocked.
  There are authorization issues preventing the email from being sent.
  
  
  
  Centralized Data Management: In systems using Central Business Partner (CBP) management, the locking mechanism ensures data integrity and prevents concurrent modifications.
  
  
  Solution:
  
  
  Unlock the Business Partner:
  
  Check the status of the business partner in the relevant transaction (e.g., BP transaction).
  If the business partner is locked, you may need to unlock it. This typically requires appropriate authorizations.
  If the business partner is being edited, wait until the editing process is complete.
  
  
  
  Check Business Partner Status:
  
  Ensure that the business partner is active and not marked as blocked or inactive.
  If the business partner is inactive, you may need to activate it.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting to send the email has the necessary authorizations to access the business partner data.
  
  
  
  Consult with System Administrator:
  
  If you do not have the necessary permissions to unlock or modify the business partner, consult with your SAP system administrator or the relevant support team.
  
  
  
  Retry Sending the Email:
  
  Once the business partner is unlocked and active, retry the email sending process.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to view and manage business partner data.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to business partner locking and email sending.
  Documentation: Review SAP documentation related to Central Business Partner management for more details on how locking works and how to manage business partners effectively.
  
  If the issue persists after following these steps, further investigation may be required, potentially involving SAP support for more complex scenarios.