How To Fix /PICM/UI086 - You are not authorized to process issues for: &3 (issue type &1 group &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 086

• Message text: You are not authorized to process issues for: &3 (issue type &1 group &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI086 - You are not authorized to process issues for: &3 (issue type &1 group &2) ?

  The SAP error message /PICM/UI086 indicates that a user is not authorized to process issues for a specific issue type and group. This typically occurs in the context of SAP's Issue Management or similar applications where users are assigned specific roles and authorizations to handle certain types of issues.
  Cause:
  
  Authorization Issues: The user does not have the necessary authorizations assigned to their user profile to process the specified issue type and group.
  Role Assignment: The user may not be assigned to the correct role that includes permissions for the issue type and group in question.
  Configuration Settings: There may be configuration settings in the system that restrict access to certain issue types or groups based on user roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check for authorization failures. This will show you which specific authorizations are missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Role Assignment:
  
  Ensure that the user is assigned to the appropriate roles that include the necessary authorizations for the issue type and group.
  If the user needs access to a specific issue type, you may need to modify an existing role or create a new role that includes the required authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
  
  
  
  Review Configuration:
  
  If you are an administrator, check the configuration settings related to issue management to ensure that the issue types and groups are correctly set up and that there are no restrictions preventing access.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects related to issue management.
  Support: If the issue persists after checking authorizations and roles, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message /PICM/UI086.