How To Fix /PICM/UI060 - You cannot create change requests for issues and changes at a time

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 060

• Message text: You cannot create change requests for issues and changes at a time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI060 - You cannot create change requests for issues and changes at a time ?

  The SAP error message /PICM/UI060 indicates that you cannot create change requests for issues and changes simultaneously. This error typically arises in the context of SAP's Change Request Management (ChaRM) or similar processes where both issues and changes are being managed.
  Cause:
  The primary cause of this error is that the system does not allow the creation of change requests for both issues and changes at the same time. This restriction is in place to maintain clarity and avoid conflicts in the change management process. It ensures that users focus on one type of request at a time, which can help in better tracking and management of changes and issues.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Current Requests: Ensure that you do not have an active change request or issue open in the system. If you do, you will need to complete or close that request before creating a new one.
  
  
  Create Requests Sequentially: If you need to create both a change request and an issue, do so one at a time. First, create the change request, complete it, and then proceed to create the issue request, or vice versa.
  
  
  Review User Permissions: Ensure that your user role has the necessary permissions to create change requests and issues. Sometimes, restrictions can be due to user role configurations.
  
  
  Consult Documentation: Refer to the SAP documentation or your organization's internal guidelines on Change Request Management to understand the proper procedures for creating requests.
  
  
  Contact Support: If the issue persists or if you believe it is a system error, contact your SAP support team or system administrator for further assistance. They may need to check system configurations or logs for any underlying issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Change Management Process: Familiarize yourself with your organization's change management process to ensure compliance with best practices.
  Training: If you are new to SAP ChaRM or the change management process, consider undergoing training to better understand how to navigate these systems effectively.
  
  By following these steps, you should be able to resolve the error and proceed with your change management tasks in SAP.