How To Fix PHIN569 - Combination of material &1 and serial number &2 exists (equipment &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: PHIN - Phase In: Messages

• Message number: 569

• Message text: Combination of material &1 and serial number &2 exists (equipment &3)

What causes this issue?

This combination of material number and serial number already exists in
the system. The message can occur in the following scenarios:
If you are performing a serial number update for already existing
equipment
If you enter an existing serial number in the 'load template' scenario

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

System issues a warning or error message:
Warning - Equipment cannot be updated with the new serial number as the
serial number already exists and is assigned to another piece of
equipment in the system. The system overwrites the entered serial number
with the original value.
Error - Serial number exists in the system and must not be used for the
selected entry.

How to fix this error?

Correct your entries, or if the existing serial number needs to be used
in 'load template' scenario anyway do one of the following:
Enter the corresponding equipment number into the equipment number field
Use delete function to remove the 'to be created' equipment from the
navigation tree and replace it with the existing piece of equipment in
the system by choosing Insert Object

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PHIN569 - Combination of material &1 and serial number &2 exists (equipment &3) ?

  The SAP error message PHIN569 indicates that there is a conflict with the combination of a material and a serial number that already exists in the system. This typically occurs when you are trying to create or update a record for a material that is already associated with a specific serial number and equipment.
  Cause:
  
  Duplicate Entry: The serial number you are trying to assign to the material is already linked to another piece of equipment or material in the system.
  Incorrect Data Entry: There may be a mistake in the data entry, such as entering the wrong serial number or material number.
  System Configuration: The system may be configured to prevent duplicate serial numbers for specific materials or equipment.
  
  Solution:
  
  
  Check Existing Records: 
  
  Use transaction codes like IE03 (Display Equipment) or IQ03 (Display Serial Number) to check if the serial number is already assigned to another equipment or material.
  Verify the combination of the material and serial number in the system to ensure it is not already in use.
  
  
  
  Correct Data Entry: 
  
  Ensure that you are entering the correct serial number and material number. Double-check for typos or incorrect entries.
  
  
  
  Use a Different Serial Number: 
  
  If the serial number is indeed already in use, consider using a different serial number that is not currently assigned to any equipment or material.
  
  
  
  Review System Configuration: 
  
  If you believe this is an error in system configuration, consult with your SAP administrator or support team to review the settings related to serial number management and equipment assignment.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for more detailed information on serial number management and equipment handling.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE01 (Create Equipment), IE02 (Change Equipment), IQ01 (Create Serial Number), and IQ02 (Change Serial Number).
  SAP Notes: Check SAP Notes for any known issues or patches related to serial number management that might address this error.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify equipment and serial numbers in the system.
  
  By following these steps, you should be able to resolve the PHIN569 error and successfully manage your materials and serial numbers in SAP.