How To Fix PHIL110 - Official receipt number does not match document number or is valid

SAP Error Message - Details

• Message type: E = Error

• Message class: PHIL - Singapore and the Philippines

• Message number: 110

• Message text: Official receipt number does not match document number or is valid

What causes this issue?

You have tried to print a copy of an official receipt, but the official
receipt number does not match the document number in the company code
and fiscal year that you have specified.
The document must already have been used in order to print an official
receipt, but that is not the case here. The receipt is also valid,
which means that you cannot print a copy.

How to fix this error?

Either change the receipt number or the document entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PHIL110 - Official receipt number does not match document number or is valid ?

  The SAP error message PHIL110 typically occurs in the context of the Philippines' tax compliance and reporting processes, particularly when dealing with official receipts and invoices. This error indicates that the official receipt number provided does not match the document number in the system or is not valid.
  Causes:
  
  Mismatch of Receipt and Document Numbers: The official receipt number entered does not correspond to the document number in the SAP system.
  Incorrect Data Entry: There may be typographical errors in the receipt number or document number.
  Receipt Not Registered: The official receipt may not have been properly registered in the system.
  System Configuration Issues: There may be issues with the configuration settings related to document types or receipt management in SAP.
  Expired or Invalid Receipt: The receipt number may be expired or invalid due to various reasons, such as being outside the allowed date range.
  
  Solutions:
  
  Verify Receipt and Document Numbers: Double-check the official receipt number and the document number for any discrepancies. Ensure that they are entered correctly.
  Check Registration: Ensure that the official receipt has been properly registered in the SAP system. If it has not been registered, you may need to do so.
  Review Configuration Settings: Consult with your SAP administrator to review the configuration settings related to official receipts and document types. Ensure that they are set up correctly.
  Consult Documentation: Refer to SAP documentation or user manuals specific to your version of SAP for guidance on handling official receipts and invoices.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or updates that can resolve known issues.
  User Forums: Engage with SAP user forums or communities where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Ensure that users involved in the process are adequately trained on how to handle official receipts and understand the importance of accurate data entry.
  
  By following these steps, you should be able to identify the cause of the PHIL110 error and implement a solution to resolve it.