How To Fix PH237 - No results have been found in cluster CU for personnel number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PH - PA: Archiving & Reorganization

• Message number: 237

• Message text: No results have been found in cluster CU for personnel number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PH237 - No results have been found in cluster CU for personnel number &1 ?

  The SAP error message PH237 "No results have been found in cluster CU for personnel number &1" typically occurs in the Human Capital Management (HCM) module when the system is unable to retrieve data for a specific personnel number from the relevant cluster tables. This can happen for several reasons:
  Causes:
  
  Missing Data: The personnel number specified may not have any data stored in the relevant cluster tables (e.g., cluster CU for payroll results).
  Incorrect Personnel Number: The personnel number entered may be incorrect or does not exist in the system.
  Data Not Yet Processed: If the payroll has not been run for the employee, there may be no results available in the cluster.
  Authorization Issues: The user may not have the necessary authorizations to view the data for the specified personnel number.
  Data Deletion: Data may have been deleted or archived, leading to the absence of results in the cluster.
  
  Solutions:
  
  Verify Personnel Number: Check that the personnel number entered is correct and exists in the system.
  Check Payroll Processing: Ensure that payroll has been processed for the employee. If not, run the payroll for the relevant period.
  Review Data in Cluster: Use transaction codes like PC00_MXX_CALC or PC00_MXX_CEDT to check if there are any entries in the cluster for the personnel number.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data for the specified personnel number.
  Consult with IT/HR: If the issue persists, consult with your IT or HR department to check if there are any data integrity issues or if the data has been archived or deleted.
  
  Related Information:
  
  Cluster Tables: In SAP HCM, cluster tables are used to store payroll results and other related data. The cluster CU specifically holds payroll results.
  Transaction Codes: Familiarize yourself with relevant transaction codes for payroll processing and data retrieval, such as:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  PC00_MXX_CALC: Payroll calculation
  PC00_MXX_CEDT: Payroll results display
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.