How To Fix PH231 - Error occurred while reading or writing DUEVO data

SAP Error Message - Details

• Message type: E = Error

• Message class: PH - PA: Archiving & Reorganization

• Message number: 231

• Message text: Error occurred while reading or writing DUEVO data

What causes this issue?

The system must take DUEVO data into account when performing HR
preparations for archiving. A technical error occurred while reading or
writing the data.

System Response

The preparations could not be made.

How to fix this error?

Try again to perform HR preparations for archiving. If the error
re-occurs, contact SAP for clarification.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PH231 - Error occurred while reading or writing DUEVO data ?

  The SAP error message PH231, which states "Error occurred while reading or writing DUEVO data," typically relates to issues with the DUEVO (Due Date Evaluation) data in the SAP system. This error can occur in various contexts, such as during the processing of HR data, particularly in the area of personnel administration or payroll.
  Causes:
  
  Data Corruption: The DUEVO data may be corrupted or incomplete, leading to read/write errors.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the DUEVO data.
  Configuration Issues: Incorrect configuration settings in the system related to DUEVO processing can lead to errors.
  Database Issues: Problems with the underlying database, such as locks or connectivity issues, can prevent data from being read or written.
  Program Errors: Bugs or issues in the custom code or standard SAP programs that handle DUEVO data can also trigger this error.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the DUEVO data. You may need to run consistency checks or data validation programs to identify and correct any issues.
  Review Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access and modify DUEVO data.
  Configuration Review: Check the configuration settings related to DUEVO in the SAP system. Ensure that all necessary settings are correctly configured.
  Database Check: Investigate the database for any locks or connectivity issues. You may need to work with your database administrator to resolve these issues.
  Debugging: If the error persists, consider debugging the program that is generating the error. This may require the assistance of a developer or SAP support.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SE11 (Data Dictionary), SE80 (Object Navigator), or SE37 (Function Module).
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to DUEVO processing and any associated modules (like HR or Payroll) for additional insights.
  
  By following these steps, you should be able to identify the root cause of the PH231 error and implement an appropriate solution.