How To Fix PH228 - Cannot cancel. Technical error, subtype &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PH - PA: Archiving & Reorganization

  • Message number: 228

  • Message text: Cannot cancel. Technical error, subtype &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PH228 - Cannot cancel. Technical error, subtype & ?

    The SAP error message PH228 "Cannot cancel. Technical error, subtype &" typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with personnel actions or time management. This error indicates that there is a technical issue preventing the cancellation of a specific action or entry.

    Possible Causes:

    1. Data Integrity Issues: There may be inconsistencies or missing data in the database that prevent the cancellation from being processed.
    2. Authorization Problems: The user may not have the necessary permissions to perform the cancellation.
    3. System Configuration: There could be configuration issues in the system that are causing the error.
    4. Lock Entries: The record you are trying to cancel may be locked by another process or user.
    5. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be interfering with the standard cancellation process.

    Solutions:

    1. Check for Locks: Use transaction codes like SM12 to check for any lock entries on the record you are trying to cancel. If there are locks, you may need to wait for them to be released or contact the user who has locked the record.
    2. Review Authorizations: Ensure that the user has the necessary authorizations to perform the cancellation. You can check this using transaction SU53 or by consulting with your security team.
    3. Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like PA30 or PA40 to review the personnel actions and ensure that all required fields are filled correctly.
    4. Check for Custom Code: If there are any custom enhancements or modifications in the system, review them to see if they might be causing the issue. You may need to consult with your ABAP team.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
    6. System Logs: Review the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the technical error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SM12 (Display and Delete Lock Entries).
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant logs or screenshots.
    • Documentation: Review SAP documentation related to personnel actions and cancellations to ensure that you are following the correct procedures.

    By following these steps, you should be able to diagnose and potentially resolve the PH228 error in SAP.

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