How To Fix PG562 - Not permitted personnel actions

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 562

• Message text: Not permitted personnel actions

What causes this issue?

The personnel number you are currently processing is flagged in table
T77INT. The current personnel action &V1& does not correspond to the
preselected action &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Execute the preselected action &V2& in table T77INT for the personnel
number in question in order to delete the selection.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PG562 - Not permitted personnel actions ?

  The SAP error message PG562 "Not permitted personnel actions" typically occurs when a user attempts to perform a personnel action that is not allowed based on the configuration or authorization settings in the SAP system. This error is often related to the Human Capital Management (HCM) module, particularly in the context of personnel administration.
  Causes:
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the specific personnel action. This could be due to missing roles or permissions in the user's profile.
  
  
  Configuration Settings: The system may be configured to restrict certain personnel actions based on specific criteria, such as employee status, action type, or organizational structure.
  
  
  Personnel Action Type: The personnel action being attempted may not be valid for the employee's current status (e.g., trying to terminate an employee who is already terminated).
  
  
  Infotype Locking: Certain infotypes may be locked for editing due to ongoing processes or workflows, preventing the execution of the personnel action.
  
  
  Custom Validation Rules: Custom validations or enhancements in the system may restrict certain actions based on business rules.
  
  
  Solutions:
  
  
  Check Authorizations: Verify that the user has the appropriate authorizations to perform the desired personnel action. This can be done by checking the user's role assignments and authorization objects related to personnel actions.
  
  
  Review Configuration: Consult with the SAP HCM configuration team to review the settings for personnel actions. Ensure that the action being attempted is allowed for the employee's current status and that there are no restrictions in place.
  
  
  Validate Personnel Action: Ensure that the personnel action being performed is valid for the employee. For example, check if the employee is in a status that allows for the action (e.g., not terminated if trying to hire).
  
  
  Check Infotype Locks: Investigate if any infotypes related to the personnel action are locked. If so, determine the reason for the lock and resolve it accordingly.
  
  
  Consult Documentation: Review any custom documentation or enhancements that may affect personnel actions. If there are custom validations, ensure they are functioning as intended.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA40 (Personnel Actions) to navigate and troubleshoot personnel actions.
  User Roles: Review the roles assigned to the user in transaction PFCG to ensure they have the necessary permissions for the actions they are trying to perform.
  
  By following these steps, you should be able to identify the cause of the PG562 error and implement a solution to resolve it.