How To Fix PG551 - Please enter the country key for the city

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 551

• Message text: Please enter the country key for the city

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PG551 - Please enter the country key for the city ?

  The SAP error message PG551, "Please enter the country key for the city," typically occurs when a user is trying to enter or save a city in the system without specifying the corresponding country key. This is a common issue in SAP systems when dealing with address data, particularly in modules like SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD).
  Cause:
  The error is caused by the absence of a country key associated with the city being entered. In SAP, cities are often linked to specific countries, and the system requires this relationship to ensure data integrity and proper address formatting.
  Solution:
  To resolve the PG551 error, follow these steps:
  
  
  Check the City Entry: Ensure that you have entered the city name correctly in the relevant field.
  
  
  Enter the Country Key:
  
  If you are entering a new address, make sure to fill in the country key field. This is usually a dropdown or a field where you can select the country associated with the city.
  If you are using a city that is already in the system, ensure that the country key is correctly linked to that city.
  
  
  
  Maintain City-Country Relationships:
  
  If the city is not recognized by the system, you may need to create or maintain the city-country relationship in the SAP system.
  Go to the transaction code for maintaining addresses (e.g., OVK1 for maintaining country keys) and ensure that the city is correctly assigned to a country.
  
  
  
  Check Configuration:
  
  If you have the necessary authorizations, check the configuration settings in the SAP system to ensure that the country and city data are correctly set up.
  You may need to consult with your SAP Basis or configuration team if you do not have access to these settings.
  
  
  
  Consult Documentation: If you are unsure about the country key or how to enter it, refer to the SAP documentation or help files related to address management.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVK1 (for maintaining country keys) and OVK2 (for maintaining city data).
  Data Consistency: Ensure that your master data is consistent and that all necessary fields are filled out correctly to avoid similar errors in the future.
  User Authorizations: Make sure you have the necessary permissions to make changes to address data in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.