How To Fix PG409 - No facsimile for this employee

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 409

• Message text: No facsimile for this employee

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PG409 - No facsimile for this employee ?

  The SAP error message PG409 "No facsimile for this employee" typically occurs in the context of personnel administration or payroll processing when the system is unable to find a facsimile (fax number) associated with a specific employee record. This can happen for various reasons, such as missing data in the employee's master data or configuration issues.
  Cause:
  
  Missing Data: The employee's master data may not have a facsimile number entered in the relevant infotype (e.g., Infotype 0105 - Communication).
  Incorrect Configuration: The system may be configured in a way that requires a facsimile number for certain processes, but the employee does not have one.
  Data Entry Errors: There may be typographical errors or incorrect entries in the employee's communication details.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data in SAP (Transaction PA30).
  Check the relevant infotype (usually Infotype 0105) to see if a facsimile number is entered.
  If it is missing, enter the correct facsimile number.
  
  
  
  Review Configuration:
  
  If the facsimile number is not required for all employees, review the configuration settings in the system to determine if it can be made optional.
  Consult with your SAP HR configuration team to adjust any settings that may be enforcing the requirement for a facsimile number.
  
  
  
  Data Validation:
  
  Ensure that the data entered is valid and correctly formatted. Sometimes, the system may have specific formatting requirements for phone numbers.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HR, especially Infotype 0105 (Communication) where facsimile numbers are typically stored.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be specific fixes or recommendations provided by SAP.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit employee master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.