How To Fix PG400 - An infotype or cluster has been deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PG - Error Messages for Master Data Programs

  • Message number: 400

  • Message text: An infotype or cluster has been deleted

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PG400 - An infotype or cluster has been deleted ?

    The SAP error message PG400, which states "An infotype or cluster has been deleted," typically occurs in the context of Human Capital Management (HCM) when the system is trying to access an infotype or cluster that has been removed or is no longer available in the database. This can happen during various operations, such as data retrieval, reporting, or when processing payroll.

    Cause:

    1. Deletion of Infotype/Cluster: The most common cause is that an infotype or cluster has been deleted from the system. This could be due to a configuration change, data cleanup, or an error during a data migration process.
    2. Incorrect Configuration: Sometimes, the error can arise from incorrect configuration settings in the system that reference non-existent infotypes or clusters.
    3. Data Inconsistency: There may be inconsistencies in the database, such as orphaned records that reference deleted infotypes or clusters.

    Solution:

    1. Check Infotype/Cluster Existence: Verify if the infotype or cluster that is causing the error still exists in the system. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the relevant infotypes.
    2. Restore Deleted Infotype/Cluster: If the infotype or cluster was deleted unintentionally, you may need to restore it from a backup or reconfigure it in the system.
    3. Review Configuration: Check the configuration settings in the SAP system to ensure that they are correctly set up and do not reference deleted infotypes or clusters.
    4. Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the database. This may involve using transaction codes like SE38 to run specific reports or programs designed to check data integrity.
    5. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
    6. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and version.

    Related Information:

    • Infotypes: Infotypes are data structures in SAP HCM that store employee-related information. Each infotype has a specific purpose, such as personal data, payroll data, or organizational assignments.
    • Clusters: Clusters are used in SAP to store payroll and time management data in a compressed format. They are essential for payroll processing and reporting.
    • Transaction Codes: Familiarize yourself with relevant transaction codes for HR data management, such as PA20, PA30, and PA40 (for actions).
    • SAP Documentation: Refer to the official SAP documentation for detailed information on infotypes, clusters, and error handling in HCM.

    By following these steps, you should be able to diagnose and resolve the PG400 error in your SAP system.

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