How To Fix PG287 - New record stored in the Actions infotype (0000)

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 287

• Message text: New record stored in the Actions infotype (0000)

What causes this issue?

You are creating a record for the Actions infotype (0000). However, a
record already exists for this date. The new record will be stored in
infotype 0000. The old record is still stored in the Additional Actions
infotype (0302).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PG287 - New record stored in the Actions infotype (0000) ?

  The SAP error message PG287, which states "New record stored in the Actions infotype (0000)," typically occurs in the context of personnel administration when there is an issue with the Actions infotype (0000) during employee data processing. This infotype is crucial for managing employee actions such as hiring, terminations, and other personnel changes.
  Cause:
  The error message PG287 can be triggered by several factors, including:
  
  
  Missing Required Fields: When creating or updating an employee record, certain mandatory fields in the Actions infotype may not be filled out correctly or are left blank.
  
  
  Incorrect Action Type: The action type being used may not be valid for the employee's current status or may not be configured correctly in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action being attempted.
  
  
  Data Consistency Issues: There may be inconsistencies in the data being entered, such as dates that do not align with the employee's existing records.
  
  
  Configuration Issues: The Actions infotype may not be properly configured in the system, leading to errors when trying to save new records.
  
  
  Solution:
  To resolve the PG287 error, consider the following steps:
  
  
  Check Required Fields: Ensure that all mandatory fields in the Actions infotype (0000) are filled out correctly. This includes fields like Action Type, Start Date, and Personnel Area.
  
  
  Validate Action Type: Verify that the action type being used is appropriate for the employee's current status and that it is configured correctly in the system.
  
  
  Review Authorizations: Ensure that the user has the necessary permissions to perform the action. This may involve checking user roles and authorizations in the SAP system.
  
  
  Data Consistency Check: Review the data being entered for any inconsistencies, such as incorrect dates or invalid entries. Make sure that the action being performed aligns with the employee's existing records.
  
  
  Consult Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the Actions infotype is set up correctly in the system.
  
  
  Use Transaction Codes: Utilize transaction codes like PA30 (Maintain HR Master Data) to review and correct the employee's records.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the PG287 error. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Refer to SAP HR documentation for detailed information on the Actions infotype (0000) and its configuration.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the PG287 error in your SAP system.