How To Fix PG028 - No infotypes exist in the menu

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 028

• Message text: No infotypes exist in the menu

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PG028 - No infotypes exist in the menu ?

  The SAP error message PG028 "No infotypes exist in the menu" typically occurs when the system cannot find any infotypes associated with the selected menu option in the Personnel Administration module. Infotypes are data structures used in SAP to store information about employees, such as personal data, organizational assignment, and payroll information.
  Causes:
  
  Missing Configuration: The infotypes may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings.
  Authorization Issues: The user may not have the necessary authorizations to access the infotypes.
  Incorrect Menu Path: The menu path selected may not lead to any valid infotypes, possibly due to changes in the menu structure or user roles.
  User Profile Issues: The user profile may not be set up to display the relevant infotypes.
  System Errors: There could be a temporary system error or inconsistency in the SAP environment.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the infotypes are correctly configured in the system. This can be done by checking the relevant customizing settings in the SAP IMG (Implementation Guide).
  Use transaction code SPRO to navigate to the relevant configuration settings for Personnel Administration.
  
  
  
  Verify Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to access the infotypes. This can be done using transaction code SU53 to analyze authorization issues.
  
  
  
  Review Menu Path:
  
  Confirm that the menu path being used is correct and that it leads to valid infotypes. You can check the menu structure using transaction code SE43N (Area Menu) or SE80 (Object Navigator).
  
  
  
  User Profile Settings:
  
  Ensure that the user profile is set up correctly to display the relevant infotypes. This can involve checking user parameters or roles assigned to the user.
  
  
  
  System Check:
  
  If the issue persists, consider checking for any system errors or inconsistencies. This may involve consulting with your SAP Basis team or checking system logs for any related errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on infotypes and menu configurations.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are categorized into various types, such as personal data (0002), organizational assignment (0001), and payroll data (0008). Each infotype has a specific purpose and structure.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) to navigate through infotypes.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message PG028.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.