How To Fix PFQ1027 - The incident code is mandatory in the event of a time incident

SAP Error Message - Details

• Message type: E = Error

• Message class: PFQ1 - ADP ITF

• Message number: 027

• Message text: The incident code is mandatory in the event of a time incident

What causes this issue?

The incident code has not been entered.
The incident code is obligatory in the event of employee absence.

System Response

The system does not carry out the processing.

How to fix this error?

Enter the incident code corresponding to the type of absence in
question.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PFQ1027 - The incident code is mandatory in the event of a time incident ?

  The SAP error message PFQ1027, which states "The incident code is mandatory in the event of a time incident," typically occurs in the context of time management or time recording processes within SAP. This error indicates that when you are trying to record a time incident (such as absences, overtime, or other time-related events), the system requires an incident code to be specified, but it has not been provided.
  Cause:
  The primary cause of this error is that the system is configured to require an incident code for time incidents, but the user has not entered one. This could happen due to:
  
  Missing Configuration: The system may be set up to require incident codes for certain time events, but the user is not aware of this requirement.
  User Input Error: The user may have overlooked entering the incident code when trying to record the time incident.
  System Settings: The settings in the time management module may enforce mandatory fields that are not being fulfilled.
  
  Solution:
  To resolve the PFQ1027 error, you can take the following steps:
  
  
  Enter the Incident Code: When recording the time incident, ensure that you provide the required incident code. This code typically corresponds to the type of time event you are recording (e.g., sick leave, vacation, etc.).
  
  
  Check Configuration: If you are responsible for system configuration, verify the settings in the time management module to ensure that the incident code requirement is appropriate for your business processes. You can do this by:
  
  Navigating to the relevant configuration settings in the SAP system (usually found in the SPRO transaction).
  Checking the settings for time recording and incident codes to see if they are set to mandatory.
  
  
  
  User Training: If users are frequently encountering this error, consider providing training or documentation to ensure they understand the importance of entering the incident code when recording time incidents.
  
  
  Consult Documentation: Review SAP documentation or help resources related to time management and incident codes for additional guidance.
  
  
  Related Information:
  
  Incident Codes: These are typically predefined codes that categorize different types of time incidents (e.g., absence types, overtime types).
  Time Management Module: This module in SAP handles various aspects of employee time recording, including attendance, absences, and time evaluation.
  SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or consulting with your internal SAP team for more specific troubleshooting based on your system configuration.
  
  By ensuring that the incident code is provided and that the system configuration aligns with your business needs, you should be able to resolve the PFQ1027 error effectively.