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How To Fix PFM_12FI_AP062 - Debit total higher than credits to the customer &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PFM_12FI_AP - Message class for FI: payment authorization

  • Message number: 062

  • Message text: Debit total higher than credits to the customer &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PFM_12FI_AP062 - Debit total higher than credits to the customer &1 ?

    The SAP error message PFM_12FI_AP062, which states "Debit total higher than credits to the customer &1," typically occurs in the context of financial transactions, particularly when dealing with accounts payable or accounts receivable. This error indicates that the total debits for a specific customer exceed the total credits, which can lead to discrepancies in financial reporting and processing.

    Cause:

    1. Data Entry Errors: Incorrectly entered transaction amounts can lead to a situation where debits exceed credits.
    2. Incomplete Transactions: If some transactions have not been fully processed or posted, it may result in an imbalance.
    3. Reversals or Adjustments: If there have been recent reversals or adjustments that were not properly accounted for, this can lead to discrepancies.
    4. Configuration Issues: Incorrect configuration in the financial settings or account settings can also lead to this error.

    Solution:

    1. Review Transactions: Check the transactions related to the customer in question. Ensure that all debits and credits are correctly entered and posted.
    2. Reconcile Accounts: Perform a reconciliation of the customer account to identify any discrepancies. This may involve checking for missing invoices, payments, or adjustments.
    3. Correct Errors: If any errors are found during the review, correct them by adjusting the entries or posting missing transactions.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
    5. Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with a financial expert familiar with SAP.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to help investigate the issue.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
    • User Roles and Permissions: Ensure that the user attempting to resolve the issue has the necessary permissions to view and edit financial transactions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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