How To Fix PFM_1384 - Document &/& item & not paid, thus cannot make RDP

SAP Error Message - Details

• Message type: E = Error

• Message class: PFM_1 - Message class for POCLIS

• Message number: 384

• Message text: Document &/& item & not paid, thus cannot make RDP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PFM_1384 - Document &/& item & not paid, thus cannot make RDP ?

  The SAP error message PFM_1384 indicates that a document and its associated item have not been paid, which prevents the execution of a RDP (Reversal Document Posting) or similar financial transaction. This error typically arises in the context of financial accounting and payment processing within SAP.
  Cause:
  
  
  Unpaid Document: The primary cause of this error is that the document in question has not been fully paid. This could be due to various reasons, such as:
  
  The payment has not been processed yet.
  The payment was partially made, leaving a balance outstanding.
  The payment was reversed or failed.
  
  
  
  Document Status: The document may be in a status that does not allow for reversal or further processing. For example, it might be locked or in a state that requires additional actions before it can be reversed.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the reversal of documents that have not been fully paid.
  
  
  Solution:
  
  
  Check Payment Status: Verify the payment status of the document. Ensure that all payments have been processed and that there are no outstanding amounts. You can do this by checking the payment history or the document flow in SAP.
  
  
  Complete Payment: If the document is partially paid, consider completing the payment before attempting to make the RDP. This may involve processing additional payments or correcting any issues with the payment.
  
  
  Review Document Status: Check the status of the document in SAP. If it is locked or in a state that prevents reversal, you may need to unlock it or change its status.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to document processing and payment handling. There may be specific configurations that need to be adjusted to allow for the reversal of unpaid documents.
  
  
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document), FBL1N (Vendor Line Item Display), and FBL3N (G/L Account Line Item Display) to help you navigate and troubleshoot the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform the actions required to resolve the issue.
  Documentation: Refer to SAP documentation or user manuals for detailed procedures on handling document reversals and payment processing.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.