How To Fix /PF1/MSG_SLA021 - You are not authorized to create service level agreements

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_SLA -

• Message number: 021

• Message text: You are not authorized to create service level agreements

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_SLA021 - You are not authorized to create service level agreements ?

  The SAP error message /PF1/MSG_SLA021 indicates that the user does not have the necessary authorization to create service level agreements (SLAs) in the system. This is a common issue in SAP environments where user roles and authorizations are strictly managed.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role. In SAP, access to various functionalities is controlled through authorization objects, and if the user does not have the required permissions, they will encounter this error when attempting to perform the action.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Verify the roles assigned to the user who is encountering the error. You can do this by navigating to the user management transaction (e.g., SU01) and checking the roles assigned to the user.
  
  
  
  Identify Required Authorizations:
  
  Determine which authorization objects are required for creating service level agreements. This typically involves checking the documentation or consulting with your SAP security team to identify the specific authorization objects related to SLAs.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, you will need to modify their roles. This can be done by:
  
  Using transaction PFCG to edit the role and add the required authorization objects.
  Ensuring that the role includes the necessary permissions for creating SLAs.
  
  
  
  
  
  Testing:
  
  After making changes to the user roles, have the user log out and log back in to ensure that the new authorizations take effect. Then, test to see if the user can now create service level agreements without encountering the error.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or if you are unsure about the required authorizations, consult with your SAP security team or administrator. They can provide guidance and make the necessary adjustments.
  
  
  
  Related Information:
  
  Authorization Objects: In SAP, authorization objects are used to control access to various functions. Common authorization objects related to service level agreements may include S_TCODE (Transaction Codes) and specific objects related to the SLA functionality.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLA1 (for creating SLAs) and PFCG (for role maintenance).
  Documentation: Refer to SAP documentation or help resources for detailed information on SLAs and the associated authorization requirements.
  
  By following these steps, you should be able to resolve the authorization issue and allow the user to create service level agreements in SAP.