How To Fix /PF1/MSG_SLA020 - Only one SLA of type Segment with the same name is allowed

/PF1/MSG_SLA020 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_SLA -

• Message number: 020

• Message text: Only one SLA of type Segment with the same name is allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_SLA020 - Only one SLA of type Segment with the same name is allowed ?

  The SAP error message /PF1/MSG_SLA020 indicates that there is an issue with the Service Level Agreement (SLA) configuration in the system. Specifically, it states that only one SLA of type "Segment" with the same name is allowed. This typically occurs when there are duplicate entries for SLAs in the system, which can lead to confusion and conflicts in processing.
  
  Cause:
  
  Duplicate SLA Entries: The most common cause of this error is that there are multiple SLAs defined with the same name and type (Segment) in the system.
  Configuration Errors: Incorrect configuration or data entry during the setup of SLAs can lead to duplicates.
  Data Migration Issues: If data was migrated from another system, it’s possible that duplicates were introduced during the migration process.
  
  
  Solution:
  
  
  Check Existing SLAs: 
  
  Go to the relevant transaction code (e.g., SLACONF or similar) to view the existing SLAs.
  Look for SLAs of type "Segment" and check if there are any duplicates with the