How To Fix /PF1/MSG_PO_P012 - Customizing missing for return transaction type &1 and return code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_P -

• Message number: 012

• Message text: Customizing missing for return transaction type &1 and return code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_P012 - Customizing missing for return transaction type &1 and return code &2 ?

  The SAP error message /PF1/MSG_PO_P012 indicates that there is a missing customization for a return transaction type and return code in the system. This error typically arises in the context of processing returns in the SAP system, particularly in the Materials Management (MM) module.
  Cause:
  The error is caused by the absence of necessary configuration settings for the specified return transaction type and return code. This can happen due to:
  
  Missing Customizing Entries: The required entries for the return transaction type and return code have not been defined in the system.
  Incorrect Configuration: The configuration might be incorrect or incomplete, leading to the system not being able to find the necessary settings.
  Transport Issues: If the configuration was recently transported from another system, it might not have been included or might have failed during the transport process.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for purchasing or returns, typically found under:
  
  Materials Management -> Purchasing -> Returns -> Define Return Transaction Types.
  
  
  Verify that the return transaction type and return code in question are defined correctly.
  
  
  
  Create or Modify Entries:
  
  If the required entries are missing, create them according to your business requirements.
  If they exist but are incorrect, modify them to ensure they align with the expected configuration.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and successfully imported.
  If there are issues, you may need to re-transport the missing configurations.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes from SAP that may provide additional context or specific instructions related to the error.
  
  
  
  Testing:
  
  After making the necessary changes, test the return transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), MIGO (Goods Movement), and MB1A (Goods Withdrawal) as they may be involved in the return process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the customizing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.