How To Fix /PF1/MSG_PO_GENERAL085 - Submission form format/medium/channel not permitted in SLA

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 085

• Message text: Submission form format/medium/channel not permitted in SLA

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL085 - Submission form format/medium/channel not permitted in SLA ?

  The SAP error message /PF1/MSG_PO_GENERAL085 indicates that there is an issue with the submission form format, medium, or channel not being permitted in the Service Level Agreement (SLA). This error typically arises in the context of document submissions or communications that are governed by specific rules defined in the SLA.
  Cause:
  
  Incorrect Configuration: The format, medium, or channel specified for the submission does not match the configurations defined in the SLA.
  SLA Restrictions: The SLA may have specific restrictions on which formats or channels are allowed for submissions, and the current submission does not comply with these restrictions.
  Missing Entries: The required entries for the submission format or channel may not be properly defined in the system.
  
  Solution:
  
  Check SLA Configuration: Review the SLA settings in the SAP system to ensure that the format, medium, and channel you are trying to use are permitted. You may need to consult with your SAP administrator or the team responsible for SLA management.
  Adjust Submission Parameters: If the current submission parameters do not comply with the SLA, adjust them to match the allowed formats and channels.
  Update or Create SLA: If necessary, update the existing SLA to include the required format or medium, or create a new SLA that accommodates the submission.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on configuring SLAs and understanding the permissible formats and channels.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access SLA configurations, such as SLACONF or similar, depending on your SAP version.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that the user attempting the submission has the necessary permissions to use the specified format and channel.
  Testing: After making changes, conduct tests to ensure that the submission now works as expected without triggering the error.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.