How To Fix /PF1/MSG_PO_GENERAL065 - Error in &1 retrieving recipient party of order &2 / &3 / &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 065

• Message text: Error in &1 retrieving recipient party of order &2 / &3 / &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL065 - Error in &1 retrieving recipient party of order &2 / &3 / &4 ?

  The SAP error message /PF1/MSG_PO_GENERAL065 indicates that there is an issue with retrieving the recipient party for a purchase order (PO). This error typically arises in the context of workflows or when trying to send messages related to purchase orders. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect Data: The recipient party information for the purchase order may be missing or incorrectly configured in the system.
  Configuration Issues: There may be issues with the configuration of the message types or the communication settings in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the recipient party information.
  Master Data Issues: The vendor or customer master data may not be set up correctly, leading to issues in retrieving the recipient information.
  System Errors: There could be temporary system errors or inconsistencies in the database.
  
  Solutions:
  
  Check Purchase Order Data: Verify that the purchase order in question has all the necessary recipient party information filled out correctly. This includes checking the vendor details and any related communication settings.
  Review Configuration: Ensure that the message types and communication settings are correctly configured in the system. This can include checking the settings in transaction codes like NACE (for message types) or SPRO (for configuration).
  Authorization Check: Ensure that the user has the necessary authorizations to access the purchase order and its related data. This can be checked in transaction SU53 or by consulting with your security team.
  Master Data Verification: Check the vendor or customer master data for completeness and correctness. Ensure that all necessary fields are populated and that the data is active.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Reprocessing: If the error occurred during a batch process or workflow, try reprocessing the relevant transaction or workflow to see if the issue persists.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), NACE (Message Types), and SPRO (Configuration).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation related to purchase order processing and message handling for additional insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.