How To Fix /PF1/MSG_PO_GENERAL064 - Submission time &1 exceeds cut-off time &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_GENERAL -

  • Message number: 064

  • Message text: Submission time &1 exceeds cut-off time &2

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  • What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL064 - Submission time &1 exceeds cut-off time &2 ?

    The SAP error message /PF1/MSG_PO_GENERAL064 indicates that the submission time for a purchase order (PO) exceeds the defined cut-off time. This typically occurs in scenarios where there are time-sensitive processes, such as procurement or order processing, and the system has a predefined cut-off time for submissions.

    Cause:

    1. Cut-off Time Configuration: The cut-off time for processing purchase orders may be configured in the system. If a user attempts to submit a PO after this time, the system will generate this error.
    2. Time Zone Differences: The system may be set to a different time zone than the user’s local time, leading to confusion about the actual cut-off time.
    3. System Settings: The error may also arise from specific settings in the purchasing or procurement module that dictate when orders can be submitted.

    Solution:

    1. Check Cut-off Time: Verify the cut-off time settings in the system. This can usually be found in the configuration settings for purchasing or procurement. Adjust the cut-off time if necessary.
    2. Submit Before Cut-off: Ensure that any purchase orders are submitted before the defined cut-off time. This may require planning and awareness of the cut-off schedule.
    3. Time Zone Settings: Check the time zone settings in the user profile and the system to ensure they align. Adjust as necessary to avoid confusion.
    4. Consult Documentation: Review any relevant documentation or guidelines provided by your organization regarding submission times and cut-off policies.
    5. Contact Support: If the issue persists or if you believe the cut-off time is incorrectly set, contact your SAP support team or system administrator for further assistance.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
    • User Training: Ensure that users are trained on the importance of submission times and the implications of cut-off times in the procurement process.
    • Monitoring and Alerts: Implement monitoring or alert systems to notify users of upcoming cut-off times to prevent future occurrences of this error.

    By addressing the root cause and ensuring proper understanding of the cut-off times, you can mitigate the occurrence of this error in the future.

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