How To Fix /PF1/MSG_PO_GENERAL045 - Error in &1 retrieving payment order


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_GENERAL -

  • Message number: 045

  • Message text: Error in &1 retrieving payment order

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL045 - Error in &1 retrieving payment order ?

    The SAP error message /PF1/MSG_PO_GENERAL045 indicates that there is an error in retrieving a payment order. This error can occur in various scenarios, typically related to the payment processing module in SAP, such as during the execution of payment runs or when trying to display or process payment orders.

    Possible Causes:

    1. Data Inconsistency: There may be inconsistencies in the payment order data, such as missing or incorrect entries in the database.
    2. Authorization Issues: The user may not have the necessary authorizations to access the payment order data.
    3. Configuration Issues: Incorrect configuration settings in the payment processing module could lead to this error.
    4. Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the SAP application server.
    5. Missing Payment Order: The payment order you are trying to retrieve may not exist or may have been deleted.

    Solutions:

    1. Check Data Consistency:

      • Verify the payment order data in the relevant tables (e.g., payment order tables) to ensure that all necessary entries are present and correct.
      • Use transaction codes like SE11 or SE16 to check the relevant database tables.
    2. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access payment orders. This can be checked in transaction SU53 or by consulting with your security team.
    3. Configuration Review:

      • Check the configuration settings related to payment processing in the SAP system. This may involve reviewing settings in transaction SPRO.
    4. Technical Troubleshooting:

      • Check the system logs (transaction SLG1) for any related error messages that could provide more context.
      • If there are connectivity issues, work with your IT team to resolve any network or server-related problems.
    5. Check for Missing Payment Orders:

      • Confirm that the payment order you are trying to access actually exists. You can do this by searching for the payment order using the appropriate transaction code (e.g., F110 for payment runs).
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), FBL1N (Vendor Line Item Display), and FBL3N (G/L Account Line Item Display) for troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to payment processing for additional insights into configuration and troubleshooting.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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