How To Fix /PF1/MSG_PO_GENERAL037 - Customer segment has not been retrieved correctly

/PF1/MSG_PO_GENERAL037 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 037

• Message text: Customer segment has not been retrieved correctly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL037 - Customer segment has not been retrieved correctly ?

  The SAP error message /PF1/MSG_PO_GENERAL037 indicates that the customer segment has not been retrieved correctly during a process, typically related to purchasing or sales order processing. This error can occur in various scenarios, such as when creating or processing purchase orders, sales orders, or during the integration of customer data.
  Causes:
  
  Data Inconsistency: The customer master data may be incomplete or inconsistent. This can happen if the customer segment is not properly maintained in the system.
  Missing Configuration: The necessary configuration for customer segments in the relevant organizational units may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the customer segment data.
  System Errors: There may be temporary issues with the SAP system or database that prevent the retrieval of the customer segment.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify that the customer segment is correctly maintained.
  Ensure that