How To Fix /PF1/MSG_PO_GENERAL036 - Customer and segment ID have not been retrieved correctly

/PF1/MSG_PO_GENERAL036 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 036

• Message text: Customer and segment ID have not been retrieved correctly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL036 - Customer and segment ID have not been retrieved correctly ?

  The SAP error message /PF1/MSG_PO_GENERAL036 indicates that there is an issue with retrieving the customer and segment ID in the context of a purchase order or related document. This error typically arises in the SAP system when there is a problem with the data being processed, particularly in the context of customer master data or segmentation.
  Causes:
  
  Missing or Incomplete Data: The customer master data may not be fully maintained, or the segment ID may not be assigned correctly.
  
  Configuration Issues: There may be configuration issues in the system related to customer segmentation or the way customer data is linked to purchase orders.
  Authorization Issues: The user may not have the necessary authorizations to access the customer or segment data.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in related tables.
  Custom Development: If there are custom developments or enhancements in the system, they may not be functioning correctly, leading