How To Fix /PF1/MSG_PO_GENERAL026 - Reading error while getting the data of the payment item


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_GENERAL -

  • Message number: 026

  • Message text: Reading error while getting the data of the payment item

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL026 - Reading error while getting the data of the payment item ?

    The SAP error message /PF1/MSG_PO_GENERAL026 typically indicates a reading error while trying to access data related to a payment item. This error can occur in various contexts, such as during the processing of purchase orders, invoices, or payment processing.

    Possible Causes:

    1. Data Inconsistency: There may be inconsistencies in the database, such as missing or corrupted entries related to the payment item.
    2. Authorization Issues: The user may not have the necessary authorizations to access the payment item data.
    3. Configuration Issues: Incorrect configuration settings in the payment processing module or related areas can lead to this error.
    4. System Performance: If the system is under heavy load or experiencing performance issues, it may fail to retrieve the necessary data.
    5. Transport Issues: If recent changes or transports have been made, they may not have been properly implemented or could have introduced errors.

    Solutions:

    1. Check Data Consistency:

      • Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
      • Run consistency checks or reports that can identify and rectify data issues.
    2. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the payment item data. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
    3. Configuration Review:

      • Review the configuration settings related to payment processing in the SAP system. This can be done through transaction SPRO and navigating to the relevant configuration areas.
    4. System Performance:

      • Monitor system performance and check for any background jobs or processes that may be affecting data retrieval. Consider running performance analysis tools available in SAP.
    5. Check Transport Requests:

      • If the error occurred after a recent transport, check the transport logs for any issues. Ensure that all necessary objects were transported correctly.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any recent changes made to the system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SU53, and SPRO for troubleshooting.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Review SAP documentation related to payment processing and error handling for additional context and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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