How To Fix /PF1/MSG_PO_GENERAL004 - Dismiss recall not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 004

• Message text: Dismiss recall not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL004 - Dismiss recall not found ?

  The SAP error message /PF1/MSG_PO_GENERAL004 Dismiss recall not found typically occurs in the context of Purchase Order (PO) processing, particularly when dealing with recall or dismissal actions in the system. This error indicates that the system cannot find a recall that is supposed to be dismissed, which can happen for several reasons.
  Causes:
  
  Non-existent Recall: The recall you are trying to dismiss does not exist in the system. This could be due to a typo in the recall ID or the recall may have already been processed or deleted.
  Authorization Issues: The user may not have the necessary permissions to view or dismiss the recall.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data integrity that prevent the system from recognizing the recall.
  System Configuration: There may be configuration settings in the SAP system that are not set up correctly, leading to this error.
  
  Solutions:
  
  Verify Recall ID: Double-check the recall ID you are trying to dismiss to ensure it is correct and exists in the system.
  Check Recall Status: Look into the status of the recall to see if it has already been processed or dismissed.
  User Authorization: Ensure that the user has the necessary authorizations to perform the dismiss action. You may need to consult with your SAP security team.
  Data Integrity Check: Run a data consistency check or consult with your SAP Basis team to ensure that there are no underlying issues with the database.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process, such as ME23N (Display Purchase Order) or ME22N (Change Purchase Order).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific fixes or updates available.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /PF1/MSG_PO_GENERAL004 Dismiss recall not found.