How To Fix /PF1/MSG_PO_EV055 - Customer aegment: Non-unique segment assignment by pattern is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_EV -

• Message number: 055

• Message text: Customer aegment: Non-unique segment assignment by pattern is ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_EV055 - Customer aegment: Non-unique segment assignment by pattern is ignored ?

  The SAP error message /PF1/MSG_PO_EV055 indicates that there is a non-unique segment assignment by pattern in the context of customer segments. This typically occurs in the SAP system when there are multiple segments defined for a customer that match the same criteria or pattern, leading to ambiguity in how the system should assign segments.
  Cause:
  
  Non-Unique Segment Definitions: The error arises when there are multiple segment assignments that match the same criteria or pattern for a customer. This can happen if the same segment is defined multiple times with overlapping conditions.
  Configuration Issues: Incorrect configuration in the segment assignment settings can lead to this error. For example, if the same customer is assigned to multiple segments based on similar attributes, the system cannot determine which segment to apply.
  Data Duplication: Duplicate entries in the customer master data or segment definitions can also lead to this issue.
  
  Solution:
  
  Review Segment Definitions: Check the segment definitions in the system to identify any overlapping or duplicate entries. Ensure that each segment has a unique set of criteria that does not conflict with others.
  Modify Patterns: Adjust the patterns used for segment assignment to ensure they are unique. This may involve refining the criteria or conditions used to define each segment.
  Data Cleanup: If there are duplicate entries in the customer master data or segment definitions, clean up the data to remove duplicates and ensure that each customer is assigned to a unique segment.
  Testing: After making changes, test the segment assignment process to ensure that the error does not reoccur and that customers are assigned to the correct segments.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to customer segmentation and master data management for detailed guidance on configuring segments.
  Transaction Codes: Use transaction codes like BP (Business Partner) to review customer data and SE11 (Data Dictionary) to check the underlying database tables for segment definitions.
  Support Notes: Check SAP Notes in the SAP Support Portal for any known issues or patches related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP customer master data management.