How To Fix /PF1/MSG_PO_EV020 - Cut-off time could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_EV -

• Message number: 020

• Message text: Cut-off time could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_EV020 - Cut-off time could not be determined ?

  The SAP error message /PF1/MSG_PO_EV020 indicating that the "Cut-off time could not be determined" typically arises in the context of purchasing or procurement processes, particularly when dealing with purchase orders or scheduling agreements. This error suggests that the system is unable to calculate or retrieve the necessary cut-off time for processing a purchase order or related transaction.
  Causes:
  
  Missing Configuration: The cut-off time may not be configured in the system. This could be due to missing settings in the relevant customizing transactions.
  Incomplete Master Data: The vendor or material master data may be incomplete or not properly maintained, leading to the inability to determine the cut-off time.
  Time Zone Issues: There may be discrepancies in time zone settings between the system and the user’s settings, causing confusion in determining the cut-off time.
  System Errors: There could be temporary system issues or bugs that prevent the cut-off time from being calculated.
  
  Solutions:
  
  
  Check Configuration: 
  
  Navigate to the relevant customizing settings in SAP (usually in SPRO) and ensure that the cut-off time is properly defined for the purchasing organization or plant.
  Look for settings related to purchasing and scheduling agreements.
  
  
  
  Review Master Data:
  
  Verify that the vendor and material master records are complete and correctly maintained. Ensure that all necessary fields are filled out, especially those related to delivery times and lead times.
  
  
  
  Time Zone Settings:
  
  Check the time zone settings in the user profile and ensure they align with the system settings. Adjust if necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message. There may be specific notes or patches available that address this issue.
  
  
  
  System Logs:
  
  Check system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional insights or solutions based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to troubleshoot the issue.
  SAP Notes: Search for SAP Notes related to purchasing and procurement errors, as they may provide specific guidance or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.