How To Fix /PF1/MSG_PO_E121 - Item &1 cannot be reversed as payment information is already available

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 121

• Message text: Item &1 cannot be reversed as payment information is already available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E121 - Item &1 cannot be reversed as payment information is already available ?

  The SAP error message /PF1/MSG_PO_E121 Item &1 cannot be reversed as payment information is already available typically occurs in the context of purchasing documents, such as purchase orders (POs) or goods receipts, when you attempt to reverse or cancel an item that has already been processed for payment. This means that the system has recorded payment information for the item, and as a result, it cannot be reversed.
  Cause:
  
  Payment Information Exists: The item in question has already been processed for payment, which means that the financial transactions related to it have been completed.
  Document Status: The document may be in a status that does not allow for reversal due to existing financial postings.
  Configuration Settings: Certain configuration settings in the SAP system may restrict the reversal of items that have payment information.
  
  Solution:
  
  Check Payment Status: Verify the payment status of the item. If payment has been made, you may need to process a credit memo or a return instead of a reversal.
  Use Correct Transaction: If you need to reverse a transaction, ensure you are using the correct transaction code or process. For example, if you need to cancel a goods receipt, use the appropriate transaction for that purpose.
  Consult with Finance Team: If the item has been paid, consult with your finance or accounting team to determine the appropriate steps to take, such as issuing a credit note or adjusting the financial records.
  Review Document Flow: Check the document flow for the purchase order or goods receipt to understand the status and any related documents that may be affecting the ability to reverse the item.
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes or consult SAP support for guidance on how to handle this specific error in your system context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order), MIGO (Goods Movement), and MIRO (Invoice Verification) to manage purchasing documents effectively.
  Document Flow: Use the document flow feature in SAP to trace the history of the purchase order and understand the impact of previous transactions.
  User Authorization: Ensure that you have the necessary authorizations to perform reversals or cancellations in the system.
  
  By following these steps, you should be able to address the error and determine the appropriate course of action for the item in question.