How To Fix /PF1/MSG_PO956 - Logon & from userinformation must be informed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 956

• Message text: Logon & from userinformation must be informed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO956 - Logon & from userinformation must be informed ?

  The SAP error message /PF1/MSG_PO956 typically indicates that there is an issue with the user information during the logon process. This error message suggests that certain required user information is missing or not properly configured in the system.
  Cause:
  
  Missing User Information: The user profile may not have all the necessary information filled out, such as email address, phone number, or other required fields.
  User Authorization Issues: The user may not have the appropriate authorizations to access the system or specific transactions.
  Profile Configuration: There may be issues with the user profile configuration in the SAP system, such as missing roles or profiles.
  System Settings: Certain system settings or parameters may require user information to be filled out for specific transactions or processes.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction SU01 (User Maintenance).
  Enter the user ID and check the user’s profile.
  Ensure that all required fields are filled out correctly.
  
  
  
  Update User Information:
  
  If any required fields are missing, update the user information accordingly.
  Save the changes and try logging in again.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required transactions.
  You may need to consult with your SAP security team to verify and adjust the user’s roles and authorizations.
  
  
  
  Consult System Administrator:
  
  If the issue persists, consult with your SAP system administrator or support team. They can check for any system-wide settings or configurations that may be affecting user logon.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 for user maintenance, PFCG for role maintenance, and SU53 for authorization checks.
  SAP Documentation: Review SAP documentation for user management and authorization concepts to better understand how user profiles and roles are structured.
  User Training: Ensure that users are trained on how to maintain their profiles and understand the importance of keeping their information up to date.
  
  If you continue to experience issues after following these steps, it may be beneficial to escalate the matter to your SAP support team for further investigation.