How To Fix /PF1/MSG_PO869 - Payment order &1 is waiting for asynchronous processing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 869

• Message text: Payment order &1 is waiting for asynchronous processing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO869 - Payment order &1 is waiting for asynchronous processing ?

  The SAP error message /PF1/MSG_PO869 indicates that a payment order is currently in a state where it is waiting for asynchronous processing. This typically occurs in the context of payment processing within the SAP system, particularly when dealing with payment orders that require further actions or confirmations before they can be fully processed.
  Cause:
  
  
  Asynchronous Processing: The payment order is waiting for a background job or a process to complete. This could be due to various reasons, such as:
  
  The payment order is queued for processing by a batch job.
  There are dependencies on other processes that need to be completed first.
  The system is configured to handle payment processing asynchronously, and the necessary steps have not yet been completed.
  
  
  
  System Load: High system load or performance issues may delay the processing of payment orders.
  
  
  Configuration Issues: There may be configuration settings in the payment processing module that affect how and when payment orders are processed.
  
  
  Solution:
  
  
  Check Background Jobs: 
  
  Go to transaction code SM37 to check the status of background jobs. Look for jobs related to payment processing and see if they are running or have failed.
  If a job is stuck or has failed, you may need to restart it or investigate the cause of the failure.
  
  
  
  Monitor Payment Processing:
  
  Use transaction code F110 (Automatic Payment Transactions) to monitor the payment run and see if there are any issues with the payment order.
  Check the logs for any errors or warnings that might indicate why the payment order is waiting.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for payment processing is set up correctly. This includes checking payment methods, payment run parameters, and any relevant settings in the Financial Accounting (FI) module.
  
  
  
  System Performance:
  
  If the system is under heavy load, consider optimizing performance or scheduling payment runs during off-peak hours.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to payment processing for any specific guidance or known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs or information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 for payment runs, SM37 for job monitoring, and FBPM for payment management.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary authorizations to execute payment processing tasks.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.