How To Fix /PF1/MSG_PO636 - Payment order &1/&2/&3 depends on AM response and can not be rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 636

• Message text: Payment order &1/&2/&3 depends on AM response and can not be rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO636 - Payment order &1/&2/&3 depends on AM response and can not be rejected ?

  The SAP error message /PF1/MSG_PO636 indicates that a payment order is dependent on an Accounts Management (AM) response and cannot be rejected. This typically occurs in the context of payment processing within SAP, particularly when dealing with payment orders that have already been processed or are awaiting a response from the Accounts Management module.
  Cause:
  
  Pending AM Response: The payment order is in a state where it is waiting for a response from the Accounts Management system. This could be due to various reasons, such as a pending approval or a required action that has not yet been completed.
  Status of Payment Order: The payment order may be in a status that does not allow for rejection, such as being in a "processed" or "in progress" state.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how payment orders are handled, which could lead to this error if not set up correctly.
  
  Solution:
  
  Check Payment Order Status: Review the status of the payment order in question. If it is still pending a response from Accounts Management, you may need to wait for that response before taking further action.
  Review AM Responses: Check if there are any outstanding responses or approvals required from the Accounts Management side. Ensure that all necessary actions have been taken to move the payment order forward.
  Consult with AM Team: If you are unsure about the status or the required actions, consult with the Accounts Management team to clarify the situation and determine the next steps.
  System Configuration Review: If the issue persists, it may be necessary to review the configuration settings related to payment processing and AM responses. This may require assistance from an SAP Basis or configuration expert.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes such as F110 (Automatic Payment Transactions) or FBZP (Maintain Automatic Payment Transactions) to review payment settings and statuses.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to payment processing and Accounts Management to understand the dependencies and workflows involved.
  
  If the issue continues to be unresolved, consider reaching out to SAP support for further assistance, providing them with the specific error message and context for better troubleshooting.