How To Fix /PF1/MSG_PO431 - Payment order was rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 431

• Message text: Payment order was rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO431 - Payment order was rejected ?

  The SAP error message /PF1/MSG_PO431 indicates that a payment order has been rejected. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Below are some common causes, potential solutions, and related information regarding this error message.
  Causes of Error /PF1/MSG_PO431
  
  
  Insufficient Funds: The payment order may be rejected if there are insufficient funds in the account to cover the payment.
  
  
  Blocked Payment: The payment order could be blocked due to various reasons, such as vendor blocks, payment blocks, or other restrictions.
  
  
  Incorrect Payment Data: Errors in the payment data, such as incorrect bank details, payment amounts, or payment methods, can lead to rejection.
  
  
  Technical Issues: There may be technical issues with the payment processing system or integration with banking systems.
  
  
  Regulatory Compliance: The payment may not comply with regulatory requirements, leading to rejection.
  
  
  Payment Method Issues: The payment method used may not be valid or supported for the transaction.
  
  
  Solutions to Error /PF1/MSG_PO431
  
  
  Check Account Balance: Verify that there are sufficient funds in the account from which the payment is being made.
  
  
  Review Payment Blocks: Check if there are any blocks on the vendor or payment that need to be resolved. This can be done in the vendor master data or payment proposal.
  
  
  Validate Payment Data: Ensure that all payment details are correct, including bank account numbers, payment amounts, and payment methods.
  
  
  Consult Logs and Messages: Review the payment logs and any additional error messages that may provide more context on why the payment was rejected.
  
  
  Contact Your Bank: If the issue seems to be related to the bank, contact your financial institution for clarification on the rejection.
  
  
  Check Configuration: Ensure that the payment configuration in SAP is set up correctly, including payment methods and bank details.
  
  
  Reprocess Payment: After addressing the underlying issues, attempt to reprocess the payment order.
  
  
  Related Information
  
  Transaction Codes: You may use transaction codes like F110 (Automatic Payment Transactions) to review payment proposals and their statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment processing and the specific error message.
  Documentation: Refer to SAP documentation for detailed information on payment processing and error handling.
  User Roles: Ensure that the user processing the payment has the necessary authorizations to execute payment transactions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.