How To Fix /PF1/MSG_FH_GUI678 - Timeout of data provider

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_FH_GUI -

• Message number: 678

• Message text: Timeout of data provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_FH_GUI678 - Timeout of data provider ?

  The SAP error message /PF1/MSG_FH_GUI678 Timeout of data provider typically indicates that a data provider in the SAP system has taken too long to respond, leading to a timeout error. This can occur in various scenarios, such as when fetching data from a database, calling a web service, or during report generation.
  Causes:
  
  Long-running Queries: The data provider may be executing a query that takes too long to complete due to complex joins, large datasets, or inefficient SQL statements.
  Network Issues: There may be network latency or connectivity issues between the SAP application server and the database server or external data sources.
  Database Performance: The database server may be under heavy load, leading to slow response times.
  Configuration Issues: Timeout settings in the SAP system or database may be set too low, causing premature timeouts.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) on the application or database server can lead to performance degradation.
  
  Solutions:
  
  Optimize Queries: Review and optimize the SQL queries being executed by the data provider. Ensure that indexes are used effectively and that the queries are not overly complex.
  Increase Timeout Settings: If appropriate, consider increasing the timeout settings in the SAP system or database configuration to allow more time for data retrieval.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP system and the data provider. This may involve checking firewalls, routers, and network configurations.
  Monitor Database Performance: Use database monitoring tools to check for performance bottlenecks. Look for long-running queries, locks, or resource contention.
  Review System Resources: Check the resource utilization on both the SAP application server and the database server. If necessary, consider scaling up resources or optimizing the workload.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error or related performance issues.
  
  Related Information:
  
  SAP Transaction Codes: You may want to use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to gather more information about the error and system performance.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to performance tuning and data provider configurations for best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.