How To Fix /PF1/MSG_FH_EXC020 - Error returning data in advanced payment management or File Handler


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_FH_EXC -

  • Message number: 020

  • Message text: Error returning data in advanced payment management or File Handler

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_FH_EXC020 - Error returning data in advanced payment management or File Handler ?

    The SAP error message /PF1/MSG_FH_EXC020 typically indicates an issue related to data retrieval in the Advanced Payment Management (APM) or File Handler module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
    2. Configuration Issues: Incorrect configuration settings in the APM or File Handler module can lead to errors when attempting to retrieve data.
    3. Authorization Issues: The user may not have the necessary authorizations to access the data or perform the required operations.
    4. System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
    5. Database Issues: Problems with the database, such as connectivity issues or corruption, can prevent data from being retrieved correctly.

    Solutions:

    1. Check Data Integrity: Verify the integrity of the data in the relevant tables. Look for any missing or incorrect entries that could be causing the issue.
    2. Review Configuration Settings: Ensure that the configuration settings for the APM and File Handler modules are correct. This may involve checking settings in transaction codes related to APM or File Handler.
    3. User Authorizations: Confirm that the user encountering the error has the necessary authorizations to access the data. This can be checked in the user roles and profiles.
    4. Monitor System Performance: Check for any performance issues in the SAP system. This may involve looking at system logs, performance metrics, and database performance.
    5. Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. This may involve checking for connectivity issues or running database consistency checks.
    6. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and ST22 (Dump Analysis) to investigate the issue further.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review the official SAP documentation for Advanced Payment Management and File Handler for any specific guidelines or troubleshooting steps.

    By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.

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