How To Fix /PF1/MSG_EH_P289 - Outgoing Order - item exception handling process - no items found.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_P -

• Message number: 289

• Message text: Outgoing Order - item exception handling process - no items found.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_P289 - Outgoing Order - item exception handling process - no items found. ?

  The SAP error message /PF1/MSG_EH_P289 indicates that there is an issue with the Outgoing Order item exception handling process, specifically that no items were found for processing. This error typically arises in the context of logistics or order management within SAP, particularly when dealing with outbound deliveries or order processing.
  Causes:
  
  
  No Items in the Order: The most straightforward cause is that the order in question does not have any items associated with it. This could be due to an error in the order creation process or because the items have already been processed or removed.
  
  
  Incorrect Selection Criteria: The selection criteria used to retrieve items for processing may be too restrictive or incorrect, leading to no items being found.
  
  
  Data Consistency Issues: There may be inconsistencies in the database or issues with the master data that prevent items from being recognized.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or process the items in the order.
  
  
  System Configuration: There may be configuration issues in the SAP system that affect how items are processed in outgoing orders.
  
  
  Solutions:
  
  
  Check the Order: Verify that the order in question actually contains items. You can do this by checking the order details in the relevant transaction (e.g., VA03 for sales orders, VL03N for delivery).
  
  
  Review Selection Criteria: If you are using a report or transaction that allows for filtering, ensure that the selection criteria are set correctly to include the items you expect to see.
  
  
  Data Consistency Check: Run consistency checks on the relevant master data and transactional data to ensure there are no discrepancies. This may involve checking material master records, customer data, or other related entities.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access and process the items in the order. This may involve checking user roles and permissions.
  
  
  Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to outgoing orders and exception handling processes.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error message. If necessary, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VL03N (Display Outbound Delivery), and others that may be relevant to your process.
  Documentation: Review SAP documentation related to exception handling in outbound processes to understand the expected behavior and configuration settings.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.