How To Fix /PF1/MSG_EH_P288 - Error during Active Return Payment Order creation


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_EH_P -

  • Message number: 288

  • Message text: Error during Active Return Payment Order creation

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_EH_P288 - Error during Active Return Payment Order creation ?

    The SAP error message /PF1/MSG_EH_P288 typically indicates an issue during the creation of an Active Return Payment Order. This error can arise from various causes, and understanding the context is essential for troubleshooting. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data related to the payment order, such as incorrect or missing information in the payment documents.
    2. Configuration Issues: The configuration settings for payment processing in SAP might not be set up correctly, leading to errors during the order creation.
    3. Authorization Issues: The user attempting to create the payment order may not have the necessary authorizations to perform this action.
    4. Technical Errors: There could be underlying technical issues, such as problems with the database or application server.

    Solutions:

    1. Check Data: Review the payment order data for any inconsistencies or missing fields. Ensure that all required information is correctly filled out.
    2. Review Configuration: Verify the configuration settings in the SAP system related to payment processing. This includes checking payment methods, payment terms, and any relevant customizing settings.
    3. Authorization Check: Ensure that the user has the necessary authorizations to create payment orders. This can be checked in the user roles and profiles.
    4. Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
    5. Consult Documentation: Refer to SAP documentation or notes related to payment processing and the specific error message for any known issues or patches.
    6. Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a technical issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and F111 (Manual Payment Transactions) for payment processing.
    • SAP Notes: Search for SAP Notes related to the error message or payment processing issues in the SAP Support Portal.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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