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Message type: E = Error
Message class: /PF1/MSG_EH_E -
Message number: 329
Message text: Validation failed for SDD RETURN check for payment item &1
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/PF1/MSG_EH_E329
- Validation failed for SDD RETURN check for payment item &1 ?The SAP error message
/PF1/MSG_EH_E329
indicates that there is a validation failure for the SEPA Direct Debit (SDD) return check for a payment item. This error typically arises in the context of processing SEPA Direct Debit transactions, particularly when handling returns or cancellations of direct debit payments.Cause:
The error can be caused by several factors, including:
- Incorrect Payment Item Data: The payment item may have missing or incorrect data that does not meet the validation criteria for SDD returns.
- Invalid Return Reason: The return reason code provided may not be valid or may not correspond to the payment item.
- Configuration Issues: There may be issues with the configuration of the SEPA Direct Debit settings in the SAP system.
- Data Consistency: There may be inconsistencies in the data related to the payment item, such as mismatched identifiers or statuses.
Solution:
To resolve the error, you can take the following steps:
Check Payment Item Data: Review the payment item associated with the error message. Ensure that all required fields are filled out correctly and that the data is valid.
Validate Return Reason: Ensure that the return reason code used is valid and appropriate for the specific payment item. You can refer to the documentation or configuration settings for valid return reason codes.
Review Configuration: Check the configuration settings for SEPA Direct Debit in your SAP system. Ensure that all necessary settings are correctly configured, including bank details, payment methods, and return handling.
Data Consistency Check: Perform a consistency check on the data related to the payment item. Ensure that all identifiers (e.g., mandate reference, creditor ID) are correct and that the payment item is in a valid status for processing a return.
Consult Documentation: Refer to SAP documentation or support notes related to SEPA Direct Debit processing for any specific guidelines or troubleshooting steps.
Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure and gather more detailed information about the validation checks being performed.
Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction data.
Related Information:
By following these steps, you should be able to identify and resolve the cause of the validation failure for the SDD return check.
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