How To Fix /PF1/MSG_EH_E328 - Timeframe for SDD refund check is exceeded for payment item &1

/PF1/MSG_EH_E328 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 328

• Message text: Timeframe for SDD refund check is exceeded for payment item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E328 - Timeframe for SDD refund check is exceeded for payment item &1 ?

  The SAP error message /PF1/MSG_EH_E328 indicates that the timeframe for processing a SEPA Direct Debit (SDD) refund check has been exceeded for a specific payment item. This typically occurs in the context of financial transactions where a direct debit has been initiated, and there is a need to process a refund.
  
  Cause:
  
  Time Limit Exceeded: The primary cause of this error is that the refund request for the SDD payment item is being processed after the allowed timeframe has expired. In the SEPA Direct Debit scheme, there are specific time limits within which a refund can be requested (usually up to 8 weeks for a standard direct debit).
  Incorrect Configuration: The system may not be configured correctly to handle the refund process, leading to the error.
  Business Process Issues: There may be issues in the business process that lead to delays in initiating the refund.
  
  
  Solution:
  
  Check Timeframe: Verify the date of the original direct debit